Connected Home Kit

Taking part means you will have access to a complete system for home broadband monitoring. Any broadband customers in Canada can sign up to take part. If you’re selected you will received a FREE Connected Home Kit (valued at $100). The Connected Home Kit includes the SamKnows Whitebox, a hardware based devices that connects up to your modem at home and runs tests to check how well your broadband connection is performing. These include tests to popular applications such as Netflix, live stream video games or video conferencing services.

Monitor broadband performance with a Whitebox

The Whitebox is a purpose-built hardware measurement agent used by volunteers taking part in Test my ISP national studies. It’s manufactured by the broadband performance experts SamKnows, capable of measuring fixed-line broadband connections of up to 1Gbps. It supports a wide range of network and application specific measurements.

Automatic testing

The Whitebox will test your connection once an hour. Before conducting a test the the Whitebox will check to see if the connection is idle. It will only test if there is no cross traffic for accurate data, and so that it doesn’t interfere with your normal internet usage.

No browsing history

The Whitebox doesn’t monitor what you do online, it only tests the performance of your connection when you’re not using it. The data it collects is anonymous, encrypted, and securely stored.

Simplify home broadband analysis with SingleView

SingleView is an analytical tool designed to monitor your broadband performance into the home and your internet experience around the home. Compare performance today to yesterday, this week to last week. If your performance improves or deteriorates, see the difference in granular detail. Trigger ad-hoc instant tests on your connection, or view all your historical tests results from RealSpeed. Share your SingleView data with your ISP to prove performance and speed up customer support enquiries.

Visualise daily patterns

Discover how your ISPs network handles increased traffic during peak-times and how that affects your connection.

Record any disconnections

If there’s any interruption of your broadband service, see when it occurred and how for long on a chart. This is great for understanding the reliability of your connection and spotting persistent reoccurring problems.

Get your Monthly Performance Report in your inbox

Each month a concise visual summary of your home broadband performance is sent to you via email. You are able to see an overview of all your key metrics to visualise any fluctuations in performance that may merit further investigation.

Stay informed for piece of mind

For most volunteers their monthly report has all the information they need to keep an eye on their home broadband performance.

Test and optimise home Wi-Fi networks with RealSpeed

Wi-Fi is the most popular method of connecting internet enabled devices in the home. New Wi-Fi standards promise extra speed at the expense of less coverage and penetration through solid walls. It’s not widely understood that the available speed at your router isn’t the same as the available speed on your device. We have created this test to show the difference.

Compare the available performance at the router to your device over Wi-Fi

Tests can be initiated from any device connected to your home network. The app will flag any results that have been speed-limited by your device. For example, the speed limit of an iPad mini 2nd Gen is 150 Mbps.

Test room by room

See how Wi-Fi performance changes around your home. Perfect for setting up Wi-Fi in a new home, or optimising the position of your router or Wi-Fi boosters within the home for maximum coverage and performance.

About the study

Test My ISP is a research initiative conducted by SamKnows, a pioneer in the field of national broadband monitoring. It’s purpose is to gather independent data about the broadband performance in Canada. It’s free for any broadband customers in Canada to participate in the study. If selected, you will receive a Connected Home Kit. All you need to do is plug the Whitebox into your router at home and it will automatically Test your ISP.